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Track my order

To track your order please fill out the following contact form. A member of our team will be in touch shortly.

Please note, if your order has been shipped with XDP, please enter the last 5 digits of your order number in the consignment box on the XDP website alongside your delivery postcode. This will provide you with an update on your order. If you are unsure that your order has been shipped with XDP, check the top of your order shipping confirmation email.

All large kit orders (usually over 30sqm) are shipped via Freightroute & all small, non-hazardous items such as a paddle roller will be shipped via Royal Mail if ordered on its own. Our customer care team will look into these orders through the contact form below. For more information on shipping, please visit our FAQ section or shipping information page. 

Order tracking

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