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FibreGlassDirect Delivery FAQ's

Delivery

Delivery related queries for FibreGlassDirect. If you need to track a parcel or enquire about delivery times check out our FAQ guide.

Yes, we can arrange to have an invoice sent by our accounts department. Please fill in our short contact form with your details and a member of our team will respond without delay. 

We always aim to get your order to you as quickly as possible. Estimated delivery time is 2-3 working days from day of dispatch. Unfortunately, we cannot guarantee next day delivery.

(Product Price + delivery) + VAT at 20% = total cost

The cost of the delivery is calculated according to the weight of the order, the delivery location and the classification of the order (non-hazardous, hazardous and limited quantity). All items are despatched by courier with the exception of small items (non-hazardous items), which are sent via Royal Mail. See the Shipping/Returns page for further information. 

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For all orders received, we will endeavour to dispatch your order by the following working day and delivered within 2-3 days. For urgent delivery assistance please contact a member of our sales team direct through email or phone. 

Yes, as most of our products are classed as hazardous they must be signed for. The exception to this is if the customer specifically asks for the goods to be left at an alternative location when making an order which is at their own risk.

Currently, we only ship to Mainland UK, Northern Ireland and the Republic of Ireland. If you are looking for fibreglass materials to be shipped to other countries, please contact our team for a quote.

As our goods are considered hazardous, delivery costs overseas are often very expensive. If you prefer you can appoint a courier to collect the goods at any of our depots and arrange your own transportation. 

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To track your order, use our order tracking form and we will contact you as soon as possible with an update on your order.